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| New Service Request for onboarding #[srnumber] |
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| Dear [contactfirstname], |
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| In reference to: [srsummary] |
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| We've logged a new Service Ticket for you with number #[srnumber]. A Netstar IT support engineer has been scheduled to complete your IT onboarding |
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| Welcome to Netstar! |
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| We are your IT support team and we are here to help you. We will take care of any IT issues you may have, so you are free to focus on your priorities. |
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| Please watch this short video which overviews how best to get quick and reliable IT Support from us. |
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| Please also take the time to read our jargon-free New User Guide which outlines everything you need to know; from how to get IT Support, to how we collect your feedback. |
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| You will shortly receive a customer satisfaction survey email. We would really appreciate if could take a few minutes to provide feedback on how well we dealt with your onboarding. |
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| If you have any questions or need IT Support, alternatively please contact us via the IT Support Panel app. please call our Service Desk on 0207 101 0545 quoting ticket number #[srnumber]. |
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Kind Regards,
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| Netstar Service Desk Team |
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Netstar IT Support, 75 Farringdon Road, Clerkenwell, London, EC1M 3JY
Company number 4470822
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